Privacy Policy

Last updated: January 2026

This Privacy Policy explains how Irene D Limited (“we,” “us,” or “the Company”) collects, uses, discloses, and protects personal information in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

On this page

  1. Who we are
  2. Information we collect
  3. How we use your information
  4. Our legal basis for processing
  5. Cookies and tracking technologies
  6. How we share information
  7. International transfers
  8. Data retention
  9. Your rights
  10. Data security
  11. Children's privacy
  12. Changes to this policy
  13. Contact us

Who we are

Irene D Limited is a retail and commerce company registered in England and Wales, with its registered office at 22 Chancery Lane, London, WC2A 1LS, United Kingdom. We are the data controller for personal information collected through this website and our retail operations.

Information we collect

We collect information you provide directly, such as your name, email address, delivery address, and order details. We also collect information automatically through cookies and similar technologies, including IP address, browser type, and pages visited.

How we use your information

  • To process and fulfil orders, including delivery and customer support
  • To respond to enquiries submitted through our contact page
  • To send newsletters and marketing communications, where you have opted in
  • To improve our website, products, and services
  • To comply with legal and regulatory obligations

We process personal data on the basis of contractual necessity (to fulfil orders), legitimate interests (to operate and improve our business), consent (for marketing communications), and legal obligation (such as tax and accounting records).

Cookies and tracking technologies

We use cookies to operate our website and understand how it is used. You can manage preferences through our cookie consent banner or your browser settings. See our Cookie Policy for full detail.

How we share information

We do not sell personal information. We may share information with service providers who support our operations, such as delivery couriers, payment processors, and hosting providers, under appropriate data processing agreements, or where required by law.

International transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

Data retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements.

Your rights

Under UK data protection law, you have the right to access, correct, delete, or restrict processing of your personal data, the right to data portability, and the right to object to processing, including for direct marketing. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO). To exercise your rights, contact us at support@irenedsolutions.com.

Data security

We implement appropriate technical and organisational measures designed to protect personal information from unauthorised access, loss, or misuse.

Children's privacy

Our website and services are not directed to individuals under 16, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date at the top of this page.

Contact us

Irene D Limited
22 Chancery Lane, London, WC2A 1LS, United Kingdom
Email: support@irenedsolutions.com

Questions about this policy? Contact us at support@irenedsolutions.com.